Professional Services
Fluids has 28 modules, 13 roles and several hundred configuration decisions behind it. Handing you a login and a manual would be a poor way to start. We migrate your data, set the configuration to how your plant runs, connect what you already use, train each role separately, and stay on a defined SLA afterwards.
We load your real masters — customers, vendors, gas compositions, cylinder serials with their test dates, price lists — and configure branches, GSTINs and document series before anyone logs in. You start on your own data, not a demo set.
Plant profile, business mode, module toggles, role assignments, notification routing and SLA hours are all configuration. We sit with your team and set them to how your plant actually runs, then adjust once it has run for a month.
Connection to your existing accounts package through the durable sync bridge, mailbox ingestion for enquiries, GSP connection for e-way bills and e-invoicing, and clean APIs for anything else you already run.
Role-specific sessions for operators, store, lab, purchase and accounts — backed by a library of 80 written operating guides covering the platform screen by screen, so a new joiner is not dependent on tribal knowledge.
When your process needs something the standard product does not have, we build it on the same platform — inside the same separation, permissions and record-keeping model, not as a bolt-on that breaks at the next upgrade.
Named point of contact, agreed response times, and a team that knows your configuration. Error tracking and performance monitoring run on your deployment, so we usually see a problem before you report it.
How we work
We walk your plant and map how it actually runs — not how the org chart says it does.
Your real data goes in before anyone logs in, so day one is not a data-entry exercise.
Almost everything that matters is configuration, and we set it with your team in the room.
The systems you already run stay in place.
Each role learns its own screens, not a generic tour of the whole system.
The first month always finds something. That is expected, and it is included.
Not every plant needs every module, and a rollout that switches everything on at once usually stalls. We will tell you which parts to start with, which to leave off until the first ones are habit, and where your current process is genuinely fine and does not need replacing. A shorter first phase that actually gets used beats a complete one that does not.
Have a specific need?
Whether you are starting fresh, replacing a system that no longer fits, or adding branches to an existing deployment — we will design the right engagement for it.